Head of Operation
Bruxelles – CDI
#engineer #electric #electrical #mobility #field #works #technician #process #manager #planning #warehouse #operation #customer #daytoday
To cope with climate change, the automotive industry is increasingly turning to electric vehicles, but this requires an efficient electrical infrastructure. I propose to be part of this adventure and this technological shock by integrating a growing company as Head of Operation.
Our partner is providing turn-key solutions for electric vehicle ecosystem from the purchase decision to the daily usage of an electric vehicle. You will be responsible for all about processes for electrical charger and will be the head of technical works.
What are your responsibilities ?
As Head Of Operation, you manage the day-to-day activities.
You manage a team of +30 technicians (some internal, some external) with several direct reports (technical supervisor,1 dispatcher).
You achieve operational performance to deliver customer satisfaction and cost effectiveness while scaling up the team and the processes.
You ensure that technicians are properly trained and equipped to deliver each day outstanding customer experiences with optimal planning and logistics.
You manage complicated customer cases and technical problems together with supervisor.
You improve operational efficiency, to expand the portfolio to other energy services and to implement the systems & tools optimizing technicians’ plannings.
As a member of management team, you contribute to the continuous improvement of processes, value propositions and definition of the team’s ambitions.
Who are you ?
You have a master’s degree in electricity with minimum 10 years of experience electricity works or related field.
You have previous experience in a senior position managing operations with on-site technicians. You can manage a warehouse and optimize logistics and purchase process.
You are close to the field, result-oriented and numbers-driven with an ability to think in terms of process improvement.
You have outstanding technical, decision-making and leadership skills with a team player spirit.
You have an excellent verbal and written conversation in French AND Dutch.
What can you expect ?
You will have a leading role in a fast-growing company with a leading position in the E-Mobility market.
You will be in a performance-driven, flexible & collaborative environment with a highly driven team.
You will receive a competitive package.
Interested? Don't hesitate to apply. We are just waiting for your application to discuss your professional future.