Alliance Quality Partner
Contracting – Brabant Wallon
Your responsibilities:
- Maintain and update the inventory of Alliance Partnerships requiring QA involvement.
- Support the creation and revision of Quality Agreements and prepare draft partner notifications for QA review.
- Assist in initiating deviations and complaints in the system and support routine operational QA activities.
- Follow up and maintain data accuracy in the CRM; perform regular CRM cleaning.
- Launch IT tickets when needed and track them to closure.
- Act as document controller: manage document lifecycle, ensure correct filing, and place documents into obsolescence.
- Support preparation of Quality Management Review (QMR) data and team KPI tracking.
- Coordinate basic communication and information exchange with partners under QA guidance.
- Assist in preparing documentation for audits and inspections initiated by the company or partners.
- Contribute to continuous improvement activities and support QA projects impacting partnerships and the Global QMS.
- Help identify risks, support mitigation actions, and escalate issues appropriately.
- Provide general support to the QA Alliance team and contribute to maintaining a strong quality culture.
Your profile:
- Able to identify data gaps, inconsistencies, or issues in documentation and determine when escalation to management or senior QA staff is required.
- Communicates clearly and professionally in both written and verbal form when interacting with external partners and internal departments.
- Must be able to communicate fluently in English & French.
- Knowledge in GMP, GDP and the pharmaceutical environment, knowledge of quality agreements is an asset.
- Self-driven, results-oriented with a positive outlook and a clear focus on high quality.